The Changing Face of E-Mail: Information overload will drive e-mail into the ground unless software vendors act now and make major changes to the 30-year-old technology, warned a leading Internet expert Wednesday.
[...] Eric Hahn, CEO of antispam firm Proofpoint, called on software developers to stop treating e-mail inboxes as places to dump memos and start thinking of them as control centers that combine e-mail, instant messaging, voicemail and other communications.
