New Book and Blog Provide Marketers With Unique Consumer Insights: When customers talk, businesses better be listening is the message in the just released book "When Customers Talk" by T. Scott Gross and BIGresearch. The book is taken from the responses of over 100,000 shoppers who participated in BIGresearch surveys. [...]
Our new blog http://whencustomerstalk.blogspot.com is designed as a companion to our book. We will continually provide updated consumer insights and allow marketers to share their ideas and experiences in a unique learning environment driven by the comments of their most valuable asset -- their customers"
